Please look over your order as soon as you get it in your hands. If you think you've received a defective or incorrect item, please email us within 3 days at UptownEllie@gmail.com so we can get that sorted out for you!
Returns/ Exchanges- Online Purchases
-If your purchase simply does not work, to return just drop it in the mail in the package you received it in.
-Exchanges or store credit ONLY EXCEPTED within 14 days of purchase date.
-Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
-items must be in original condition with tags attached.
-All sales items, flash sale items, or discounted items of ANY are considered a FINAL SALE and are not eligible for return.
-We do not accept returns on jewelry, or intimates (bandeaus, swimwear, bralettes,OR leggings.)
-Shipping is non-refundable.
-We now offer FREE shipping on clothing, jewelry, and accessories. We do, however, charge a $9 shipping rate for shoes.
-Customer is responsible for return shipping, should you need to exchange for size or store credit.
-We inspect all items prior to shipping, but if you receive a damaged item, please notify us within 3 days of receipt. Exchanges and refunds on damaged items will be handled on a case by case basis.
We hope you enjoy shopping with us and we appreciate your business!!
Have a Blessed day!
Uptown Ellie Boutique